Return & Replacement Policy

How returns and replacements work for your BeYoo order.

Hygiene First

For health and safety reasons, opened or used sanitary products cannot be returned or exchanged. Please check your order carefully on delivery.

Damaged, Wrong or Defective Items

If your order arrives damaged, incorrect or faulty, contact us within 7 days of receiving your order with your order ID and a photo of the issue, and we’ll arrange a free replacement or a refund.

How to Request a Replacement

Email care@beyoo.in with your order number and details of the problem. Our team will guide you through the quick, hassle-free process.

Replacement Timeline

Once approved, replacements are dispatched within 2–3 business days and delivered as per our standard shipping timelines.

Questions about this policy? Email us at care@beyoo.in and our team will be glad to help.